Refund Policy
Last updated September 2026.
This policy applies to WPClientHub subscription payments (Studio, Agency, and Scale plans). WPClientHub is a ThirteenBytes product.
30-day money-back guarantee
If WPClientHub isn’t right for you, we’ll refund your first payment in full — no questions asked. Just email hello@wpclienthub.com within 30 days of your first purchase of any paid plan (Studio, Agency, or Scale), on monthly or yearly billing.
Renewals
Renewal payments aren’t automatically refundable, but if you believe you’ve been charged in error, contact us within 14 days of the charge and we’ll review it.
Cancellations
You can cancel anytime from your account settings. Your plan stays active until the end of the current billing period, and you won’t be charged again. We don’t offer pro-rated refunds for unused time after the 30-day window.
How refunds are processed
Payments are handled by Paddle.com, our merchant of record. Refunds are issued to your original payment method and typically arrive within 5–10 business days. Nothing in this policy limits any non-waivable statutory rights you may have in your country.
Questions
Email hello@wpclienthub.com — a human answers.