What it does
The global command palette works anywhere in the agency app. On the list pages — Sites, Clients, Team, and Help Desk Requests — j/k moves a highlighted row up and down, Enter opens (or acts on) it, and / jumps straight to that page's search box. Press ? anywhere to see the full list on screen, any time.
Shortcuts
| Shortcut | Where | Does |
|---|---|---|
| ⌘K / Ctrl+K | Anywhere in the agency app | Opens the command palette — search sites, clients and actions |
| ? | Anywhere in the agency app or Help Desk | Opens the keyboard shortcuts sheet |
| j / ↓ | Sites, Clients, Team, Help Desk → Requests | Move focus to the next row |
| k / ↑ | Sites, Clients, Team, Help Desk → Requests | Move focus to the previous row |
| / | Sites, Clients, Help Desk → Requests | Jump to the search box on that page |
| ↩ Enter | Sites, Help Desk → Requests | Open the focused site or request |
| ↩ Enter | Clients | Open the focused client's edit panel |
| ↩ Enter | Team | Focus the focused member's role menu (or remove button) |
| a | Help Desk → Requests | Assign the focused request to yourself |
| x | Help Desk → Requests | Select the focused row (shift+click for a range) |
Limits & defaults
Billing doesn't have keyboard navigation yet. Clients and Team have no per-row detail page, so Enter there opens the row's edit action instead of navigating anywhere. The very first time you land on any of these list pages, a one-time toast points out J/K, Enter, / and ?; it won't show again after that (it's remembered per browser, so a new device or a cleared profile sees it once more).
Troubleshooting
Shortcuts stopped responding on a list page
They're disabled while a modal is open, or while a text field has focus — click elsewhere on the page first.
The selected row doesn't scroll into view
It does — if you have "reduce motion" turned on at the OS level, the page jumps to the row instantly instead of scrolling smoothly, which is intentional.