What it does
Client Reports assembles a white-label PDF from everything WPClientHub already recorded for a site — updates applied, backups taken, security findings resolved, uptime, performance — into sections that "render in the order shown". The PDF is attached to a branded email built from your own brand kit, not a generic system email.
How to
- Click New template to define which sections appear and in what order.
- Click Generate a report to produce one report immediately for a chosen site and template.
- Click New schedule to have a template generate and deliver automatically (e.g. a monthly care report) — add the client's report recipients so it reaches the right inbox.
- Find every past run under Generated reports.
Limits & defaults
| Setting | Default |
|---|---|
| Site eligibility | Only connected sites appear in the generator — a site still "Pending pairing" has no snapshot data to report on and is excluded |
| PDF rendering | Headless Chromium, print-to-PDF |
| Delivery | A branded email (agency name, logo, colour) with the PDF attached — from our address with your name, or from your own address on Agency and Scale (see Client emails from your own domain) |
Troubleshooting
A scheduled report never arrived
Confirm report recipients are set on the schedule, and that outbound mail is working — locally, this needs a running
php artisan queue:work (see Troubleshooting); in production this is already handled.A site I expected isn't in the report generator's site list
It's likely still "Pending pairing" — connect it first.